At cm88, healthy entertainment starts with self-awareness. We believe responsible gaming is more than just a slogan — it is a shared commitment between the platform and every member. Learn how we support you in staying safe and in control.
Online games such as slots, live casino, football betting, and lottery are popular forms of entertainment among Malaysians. However, like any form of entertainment involving money, they need to be managed wisely. cm88 takes a proactive approach to ensuring every member enjoys a fun gaming experience without letting it become a problem in their daily lives.
Responsible gaming means making conscious decisions about how much time and money you invest in gambling. It means playing for fun — not as a source of income, an escape from problems, or a way to recover money you have lost. When gambling starts to affect your finances, relationships or mental health, it is time to stop and seek help.
CM88 Core Principles: We have no interest in profits derived from members playing beyond their means. The cm88 platform is built to deliver quality entertainment for members who play responsibly — and we provide a range of tools to help you stay in control.
Self-Control Tools
We provide practical tools you can use on your own without any wait — all free and effective immediately.
Set a daily or weekly RM deposit limit that you are comfortable with. Once the limit is reached, cm88 will automatically block any further deposits — even if you forget the limit you set yourself.
Set a maximum session duration for each play session. cm88 will send you a reminder when you are approaching your time limit and will automatically end the session if needed — so you never lose track of time without realising it.
Need a short break? Use the self-break feature to suspend your account for 24 hours, 72 hours, or up to 7 days. Your account will be restored automatically once the period ends — no questions asked.
For members who need a longer break, the self-exclusion option allows you to close your cm88 account for anywhere between 30 days and 5 years. During this period, the account cannot be reopened for any reason.
Track your full history of gaming activity, deposits and withdrawals from your cm88 account dashboard. Understanding your own spending patterns is the first step to staying in control and playing responsibly.
Promotions and bonuses can encourage you to play more than you originally planned. You can opt out of all promotional communications from cm88 at any time through your account settings.
Cm88 operates on the principle that every member deserves to play in a safe environment. This means we do not encourage anyone to play beyond their financial means or to chase their losses. The following are the core responsible gaming guidelines we promote to all members in Malaysia:
Gambling problems rarely develop overnight — they typically grow gradually before becoming serious. Recognising the early warning signs is the most important step in preventing bigger issues down the line. Ask yourself the following questions honestly:
If you answered "yes" to three or more of the questions below, we encourage you to speak with someone you trust or reach out to a professional helpline.
If you or someone you care about is showing any of the signs above, please reach out to the helplines listed in the support resources below. Asking for help is a sign of strength, not weakness.
All cm88 self-control tools are accessible directly from your account dashboard. Here are the simple steps to activate them:
Log in to your cm88 account
Use the Login button at the top of the page to securely access your account.
Go to "Account Settings"
Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Select the "Responsible Gaming" tab
All self-control tools are available in this dedicated tab — deposit limits, time limits, self-break, and self-exclusion.
Set your limits as needed
Enter the RM amount or time duration you are comfortable with. Decreases to your limit take effect immediately. Increases require 48 hours to take effect, to protect you.
Save and confirm your settings
You will receive a confirmation email whenever changes are made to your self-control settings, ensuring your account remains secure.
If you have any difficulty accessing the self-control tools or need immediate assistance, the cm88 support team is available 24/7 via live chat. Reach out to us and we will help you activate the tools you need within minutes.
The cm88 platform is intended exclusively for individuals aged 18 years and above only. We apply multiple layers of age verification to ensure that minors are unable to register or access the platform. That said, we also believe parents and guardians play a vital role in monitoring their children's internet usage.
If you have children at home, here are some steps we recommend to prevent them from accessing gambling sites, including cm88:
If you suspect that a minor has accessed a cm88 account, please contact our support team at support@cm88.cash immediately. We will take prompt action.
If you feel that gambling has become a problem in your life, do not wait for things to get worse. There are several professional organisations in Malaysia that offer free and confidential assistance for gambling-related issues:
Malaysia's national welfare helpline providing 24/7 counselling and referral services for a wide range of issues, including problem gambling.
15999Psychiatry departments at Malaysian public hospitals offer free assessment and treatment for gambling addiction. You can get a referral from your family doctor.
www.moh.gov.myA non-governmental organisation providing confidential emotional support to individuals facing stress and crisis, including those arising from financial difficulties and gambling problems.
03-7627 2929The Malaysian Department of Social Welfare provides counselling services and rehabilitation programmes for individuals and families affected by problem gambling.
03-8000 8000Self-Assessment
Answer the following questions honestly to assess your own gaming habits. All responses are private and are not recorded by cm88.
1. Have you ever played longer or spent more than you originally planned?
2. Have you ever gambled with money that was meant for other needs?
3. Have you ever tried to hide your gaming activity from family or friends?
4. Have you ever felt restless or irritable when you were unable to play?
5. Have you ever tried to chase your losses by continuing to play or increasing your bet amount?
If you answered "A few times" or "Frequently/Always" to any of the questions above, we encourage you to make use of cm88's self-control tools or contact Talian Kasih at 15999 to chat with a professional counsellor for free.
Frequently Asked Questions
Answers to the questions cm88 members ask most about responsible gaming.
Register your cm88 account today and enjoy a safe, controlled and enjoyable gaming experience. We are always here to make sure you stay in control.