Cm88 takes the privacy of every Malaysian member seriously. This document clearly explains how we collect, use, store, and protect your personal information when you use our platform.
This Privacy Policy describes cm88's data protection practices and complies with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the cm88 platform, you agree to this Privacy Policy. Please read it carefully before providing us with any personal information.
Cm88 is an online gaming platform serving users in Malaysia. We understand that privacy is more than a legal obligation — it is the foundation of trust between us and every member who entrusts us with their personal information. This Privacy Policy ("Policy") explains clearly and transparently how cm88 manages your personal data.
This Policy applies to all information we collect through the cm88 website, mobile applications (where applicable), email, live chat, WhatsApp, and all other communication channels between you and cm88. It also applies to information we collect automatically when you use our platform.
Cm88 acts as the data controller under Malaysia's Personal Data Protection Act 2010. This means we are fully accountable for how your personal data is collected, processed, and protected. If you have any questions about how we handle your data, our privacy team can be reached via support@cm88.cash.
The cm88 Privacy Promise: We never sell your personal data to third parties for marketing purposes. Your information is used solely to deliver better service to you and to comply with applicable legal requirements.
Cm88 only collects personal data that is necessary to deliver our services safely and efficiently. The data we collect falls into several categories:
To comply with anti-money laundering (AML) requirements and Know Your Customer (KYC) policies, we may require additional documents such as a copy of your MyKad or passport, proof of address (utility bill), and a selfie with your identification document for withdrawals exceeding certain limits.
Cm88 collects personal data through a variety of legitimate channels:
Cm88 will never ask for your account password via email, WhatsApp, or any other communication channel. If you receive any such request, please report it to our security team immediately.
Every piece of data collected by cm88 has a clear and legitimate purpose. We use your personal data for the following:
| Purpose of Use | Legal Basis |
|---|---|
| Creating and managing your cm88 member account | Contract performance |
| Processing deposits & withdrawals via Malaysian payment methods | Contract performance |
| Identity verification (KYC) & AML compliance | Legal obligation |
| Providing customer support and resolving complaints | Contract performance |
| Sending promotional notifications, bonuses & platform updates | Legitimate interest / consent |
| Detecting & preventing fraud, hacking & illegal activity | Legitimate interests |
| Analyzing usage patterns to improve the cm88 platform | Legitimate interests |
| Complying with court orders or regulatory directives | Legal obligation |
Cm88 only uses your data for the purposes stated at the time of collection, or for purposes reasonably related to them. Should we wish to use your data for a new and different purpose, we will notify you in advance and obtain your consent where required.
Cm88 do not sell your personal data to any third party. However, in the course of operating the platform, we may share your data with selected third parties in the following limited circumstances:
All third parties working with cm88 are bound by strict data confidentiality agreements and are required to uphold data protection standards equivalent to or higher than those of cm88 itself.
The security of your personal data is cm88's highest priority. We implement multiple layers of technical and organisational safeguards to keep your data protected at all times:
While cm88 takes all reasonable precautions, no system is entirely foolproof. In the event of a data breach that affects your rights, cm88 will notify you and the relevant authorities within the timeframe stipulated by Malaysian law.
The cm88 website uses cookies and similar tracking technologies to enhance your experience and analyze platform usage. The types of cookies we use are:
These cookies are essential for the core functionality of the cm88 platform — including maintaining your login session, remembering language preferences, and securing transactions. The platform will not function properly without them and they cannot be disabled.
These cookies help us understand how members use the cm88 platform — which pages are visited most frequently, how long members spend on the platform, and where they encounter difficulties. All data is anonymised and used solely to improve the user experience.
These cookies remember your preferences and settings — such as display theme, preferred language, and other personal configurations — so you do not have to reconfigure them each time you log in.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the cm88 platform. For more information on managing cookies, refer to your browser's help documentation.
As a cm88 member whose personal data we hold, you have the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of the personal data we hold about you at any time.
You may request corrections to any inaccurate or incomplete personal data held in our records.
You may request the deletion of your personal data, subject to any legally required retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data under certain specified circumstances.
To exercise any of the rights above, please contact the cm88 privacy team via support@cm88.cash specifying the right you wish to exercise and your account details. We will respond within 14 business days.
Cm88 does not retain your personal data for longer than necessary for its original purpose. The following are our data retention guidelines:
When data is no longer needed, cm88 will securely delete it using methods that ensure it cannot be recovered by any party.
The cm88 platform may contain links to third-party websites or services — including game providers and payment partners. The cm88 Privacy Policy not applicable to the respective third-party website or service.
Each third-party website operates under its own privacy policy, independent of cm88. We encourage you to review the privacy policy of any third-party website before submitting personal information to them. cm88 is not responsible for the privacy practices or content of those third-party websites.
The cm88 platform is strictly for individuals aged 18 years and above. We do not knowingly collect any personal data from children under the age of 18. If you believe your child or any minor has provided personal information to cm88, please contact us immediately at support@cm88.cash and we will take immediate action to delete that information.
Cm88 employs multiple age-verification mechanisms during the registration process to prevent underage individuals from creating accounts. However, the responsibility of parents and guardians in monitoring their children's internet usage is equally important.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how cm88 handles your personal data, please contact us through the following channels:
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated to you via email or an in-platform notification on cm88. The "Updated" date at the top of this document indicates when the last revision was made.
Advanced-Grade Protection
Six layers of protection we have in place to safeguard your personal data
Your data is encrypted using 256-bit SSL — the same technology trusted by Malaysia's largest banks, such as Maybank and CIMB, to protect their financial transactions.
All of cm88's data handling practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — the country's primary privacy legislation.
Cm88 has never sold, and will never sell, your personal data to advertisers, data brokers, or any third party for marketing purposes. This is our absolute commitment to every member.
Cm88's threat detection system operates around the clock to identify and block any unauthorised access attempts on your data before they can occur.
Through your cm88 account settings, you can update your personal information, manage communication preferences, and request access to or deletion of your data at any time.
Personal data of cm88 Malaysian members is processed and stored in accordance with Malaysian legal guidelines, ensuring your data remains under the protection of our country's laws.
With a transparent Privacy Policy and robust data protection standards, you can focus on enjoying your experience at cm88 without worrying about the safety of your personal information.